Frequently Asked Questions

For a better understanding of how ConsignBids works, search our FAQs below:

Common Bidder Questions

  1. Tap  Login / Sign Up.

2. Enter your user name (email address or user name) and password.

To bid or to add products to Consign.bid, you must first register and log in, if you have not yet registered.

  1. Tap the Login / Sign up button on the top right hand corner or under your mobile Menu screen.
  2. Tap Sign up.
  3. Complete the information required.
  4. Complete the “I’m not a robot” process.
  5. Tap Sign up.

On the next page, fill out your credit card information for authorization purposes.

The Buyers Fee is often called the Buyers Premium. The fee is 5% of the winning selling amount up to $995 per item. The Buyers Fee is paid to ConsignBid Auctions and not the seller. The winning bidder will have their credit card charged for this amount at the conclusion of the auction.

The seller is allowed to relist their item in following auctions if their item did not sell in a previous auction because their minimum price was not met.  The seller will often lower their minimum price in the follow up auctions until it is sold.

A tie can happen when one bidder is using Maximum Bidding and another bid is placed by someone else. The bid placed by bidder  #2 equals the same amount of the bid place by the bidder using Maximum Bidding.    The tie goes to the bidder using Maximum Bidding.

You will need to pay the seller directly if you are the winning bidder. The seller will have their payment terms with their item that is posted in the auction. Some sellers will have financing options available to preapproved bidders. The Buyers Premium will be charged to the winning bidders credit card at the end of the auction. The Buyers Premium goes to ConsignBid Auctions and not the seller.

Look for the Ask a Question button on the Items Bid Page.

Invoices are automatically generated at the conclusion of the auction.  The seller and buyer will receive an invoice for the sale and purchase of the item.  The buyer will receive a second invoice from Consign.bid for the Buyers Premium.  The Seller will receive an invoice for $99 times the number of items they had in the auction.

Auctions are held on the last Wednesday of every month.

You find Past Auction results on the Consign.bid home page. It is under the text explaining the auction.

What do the messages mean on an item in a Past Auction.

Winning Bid:  that means it was sold to the disguised name
Reserve Price Not Met: the item did not sell because the reserve was not met
Bidding Closed: the item did not receive a bid at closing time.

It’s common in online auctions for buyers to use special software to enter a bid in the very last seconds of the auction to outbid others without giving them a chance to respond. During the last 2 minutes of a ConsignBid Auction, the clock resets to 2 minutes after every bid. This happens until no more bids are placed and the auction ends. This gives everyone a chance to place their bids and gives sellers a chance to sell to the true high bidder.

The auction length depends on the number of items and the number so seconds between lots?

You will click on the Login/Signup tab to register.

Can you simply click on the Bid $xxxx showing under the item and agree to the Terms and Conditions. You may also touch or click on the picture to go to the Item Bid page. The amount is shown in the Bid Box. Agree to the Terms and Conditions and click or touch Place Bid.

You touch or click on the picture to find the detailed description of the item.  You can read the Description, Policies for this item, Bid Increment Table and the Bids.

 

Detailed Bid Screen

You can change your credit card information at any time under the Account heading at the top of the screen or under your menu.

Most sellers will disclose their contact information with the description of their item. The winning bidders will receive the seller’s contact information.

The items are at the sellers location.  It could be on a farm or at a dealer’s location.  You should tap or click on the picture and then go to the screen where it shows the location.  Some sellers are better than others with adding their location.  You can also ask a question by clicking on the Ask a Question button.

You can submit a bid per the item’s Bid Increment table or place a maximum bid with the amount you are willing to pay for the item. (sellers and other buyers never know the amount of your maximum bid). With a max bid, consign.bid will automatically place bids on your behalf, using the smallest bidding increment necessary to make sure you remain the high bidder or meet the reserve price until bidding reaches your maximum bid.

You do not have to keep coming back to re-bid every time another bid is placed.  If another bidder has placed the same bid before you or a higher maximum bid, we will let you know that you have been outbid so you have the opportunity to place another bid.

However, if no other bidder has a higher maximum bid at the end of the auction, you will win the item even if your current bid is not as high as your maximum bid.  You could end up paying much less than the maximum bid you placed.

The Buyers Premium is 5% of the winning selling amount up to $995 per item. The Buyers Premium is paid to ConsignBid Auctions and not the seller. The winning bidder will have their credit card charged for this amount at the conclusion of the auction.

You will see a message when you place a bid. The message will say that the Reserve is Not Met or it will say that the Reserve is Met.

A “Breadcrumb” link allows you to go back a screen if you click on the breadcrumbs in the Detailed Product screen.  You just need to touch or click on the highlighted line, for example, and you will return to the screen you were just at.

 

At the close of auction, if the reserve has been met, the 5% buyer’s fee is paid automatically via the credit card on file. Once that payment is processed, the seller and the winning bidder will receive an invoice detailing the next steps.

You need to enter your credit card to verify that you are a real person and not a robot. Your credit card will only be charged if you are a winning bidder. The charge will be for the Buyers Premium on your winning item.

All offerings through ConsignBid Auctions are for auction only. There are no Buy it Now (BIN) prices and sellers cannot sell an item once there is bid on that item. If you wish to purchase an item, make sure you’re the high bidder!

You may bid on the home auction page where you see the button call Bid and a dollar amount. You can also bid on the Item Bid page. You can click or touch the picture to go to the Item Bid page.

We encourage all potential bidders to inspect an item prior to placing a bid. Bids are not contingent upon post-auction inspections. If you would like to inspect an item or have it inspected, you can use the Ask a Question button on the listing to contact the seller and arrange an inspection.

If the reserve is not met, we encourage the seller to work with the high bidder in hopes that they can reach a deal. The high bidder is not charged the 5% buyer’s fee.

View All Common Bidder Questions FAQs

Common Seller Questions

  1. Tap  Login / Sign Up.

2. Enter your user name (email address or user name) and password.

A reserve is the minimum price that an item will sell for. We work with sellers to set reasonable reserves, and avoid items with reserves that are not realistic. Reserve values are not shown on the listing. We do announce when reserves have been met.

To bid or to add products to Consign.bid, you must first register and log in, if you have not yet registered.

  1. Tap the Login / Sign up button on the top right hand corner or under your mobile Menu screen.
  2. Tap Sign up.
  3. Complete the information required.
  4. Complete the “I’m not a robot” process.
  5. Tap Sign up.

On the next page, fill out your credit card information for authorization purposes.

There is no cost to buy back an item if you use reserve pricing. There is a $129 plus HST fee if you buy back an item and did not use reserve pricing. You will be charged at the end of the auction $99 for the listing fee and $129 for the buy back fee. HST is extra.

The seller is allowed to relist their item in following auctions if their item did not sell in a previous auction because their minimum price was not met.  The seller will often lower their minimum price in the follow up auctions until it is sold.

You may remove an items from the auction before it gets its first bid.  You will not be able to remove it once it has a bid on it.   We hope that if you delete an item that you will exchange it for another item you would also like to sell.

You will have your credit card charged at the end of the auction. It will be $99 plus HST times the number of items that you listed.

You can lower your reserve on your item right up to the point where the first item in the auction starts to close.

Your items go live almost instantly when you click on the Save and Submit button.

You may relist your item in any of the following auctions.  You will need to login and then click on the Sellers Dashboard. You will then click on the button called “Copy an Item from a Previous Consign.bid auction.

You will then go to this screen where you will enter the information. You may enter a basic word(s) and the software will search for that item.

 

 

You should answer the inquiries as soon as they come in.  You will receive a notice inquiry in your inbox.  You should then login and click on the “+ Add Your Own Products” button.  This will take you to the screen where you Add Consignment Information; Add a Product; Edit a Product or look at the Inquiries.  Click on the Inquiries tab and click reply.  Enter your reply in the text box and click “Send Reply”

Inquiry Screen

 

You touch or click on the picture to find the detailed description of the item.  You can read the Description, Policies for this item, Bid Increment Table and the Bids.

 

Detailed Bid Screen

You will receive an invoice from ConsignBid Auctions for the number of items you have listed in the auction. It will be $99 plus HST times the number of items you listed.

You can use your phone to add products.  These are the steps:

1. Go to Consign.bid on your phone and sign in.  Set up an account if this is your first time.

2. Click on the “+ Add Your Own Products” button.

3. Add your Consignment information if this is the first product you are adding.  Your Consignment information will carry forward to each Product you add.

4. Click on the Add a Product tab. Add the product title and description.

5. Under the Photo option, click on Browse.  Depending on your phone setup, you will be taken to your camera or your photo library.  You can either take some pictures of your product then add them to your product by going to your photo library.  You will also be able to take pictures and they will automatically load to this product.

6. Finishing add the rest of the information and click Save.

You may exchange an item as long as there are no bids on the item you are removing.

Invoices are automatically generated at the conclusion of the auction.  The seller and buyer will receive an invoice for the sale and purchase of the item.  The buyer will receive a second invoice from Consign.bid for the Buyers Premium.  The Seller will receive an invoice for $99 times the number of items they had in the auction.

You should set your reserve so there is enough room to let the natural auction/bidding process take its course to get the item up to market value.

The seller can reduce the reserve during the auction right up to the last minute as the item is closing.

The items are at the sellers location.  It could be on a farm or at a dealer’s location.  You should tap or click on the picture and then go to the screen where it shows the location.  Some sellers are better than others with adding their location.  You can also ask a question by clicking on the Ask a Question button.

You can submit a bid per the item’s Bid Increment table or place a maximum bid with the amount you are willing to pay for the item. (sellers and other buyers never know the amount of your maximum bid). With a max bid, consign.bid will automatically place bids on your behalf, using the smallest bidding increment necessary to make sure you remain the high bidder or meet the reserve price until bidding reaches your maximum bid.

You do not have to keep coming back to re-bid every time another bid is placed.  If another bidder has placed the same bid before you or a higher maximum bid, we will let you know that you have been outbid so you have the opportunity to place another bid.

However, if no other bidder has a higher maximum bid at the end of the auction, you will win the item even if your current bid is not as high as your maximum bid.  You could end up paying much less than the maximum bid you placed.

You can edit your item and add more pictures up to the point where the first item in the auctions starts to close.

You can now print off just your list or the whole auction list in a PDF format with little thumbnail pictures.

You would go to the Consign.bid auction>>click on the “+Add, Edit, Inquiries, Reports” button >>click on the Reports tab.  At the top is the “Print Product List” heading and your choice of “All Auction Products” or just “Your Products”.
You can then generate your list or the complete auction’s list to print or Save.

A “Breadcrumb” link allows you to go back a screen if you click on the breadcrumbs in the Detailed Product screen.  You just need to touch or click on the highlighted line, for example, and you will return to the screen you were just at.

 

Fairness and transparency are some of our most important values at ConsignBid Auctions. We encourage sellers to use our new revised reserve bidding option or to have a suitable starting price that cover their needs. Be aware that you will want to engage and entice as many bidders as possible to bid on your item. A lower reserve or starting price will bring in more active bidders than a price that is too high.

It is up to you. The higher the value, the more pictures you should have listed.

You will first need to sign up or login.  You can read about signing in and logging in another FAQ.

  1. Once you are logged in, you will click on the “Seller Dashboard” button.

2. You will go to the screen where you will fill your consignment information like your pick up policy, payment policy and what information you want to show on your invoice.

3. You can then add your item information including pictures.  We recommend that you add your phone/text number or email address in the description and in the promotional text fields.

The winning bidders pay the sellers directly. We suggest that you put the payment terms with the description of your item. Do not give up the procession of the item until you have secured payment.

You can submit an item by going to the ConsignBid auction page. You will need to login or sign up an account then click on the “Sellers Dashboard” button.  You will go to a new screen and click on the Add tab to add your items.

You will first be asked to complete the “Add Consignment Information” tab.  You will enter your address; the Winning Invoice Information like the pick up location; the Payment Policy on how you would like to get paid; the Pick up Policy on how and where the pick up location is located and any other information you want to add for Other Policies.

You may add items right up to the time the auction starts to close. It is recommended though that your items should be listed as soon as possible to participate in the promotion of the auction.

You can add a video to your live listing or submission by using either an available and public YouTube or Vimeo link or an approved video file. Or a combination of both!
Video File
Here are some tips to make sure the videos you take with your mobile phone or camera will work at ConsignBid Auctions:

  • Accepted file types: MP4, MPEG-G, WebM, OGG, MOV and MXF
  • Videos must be smaller than 1GB each

YouTube or Vimeo File
We accept video links from YouTube or Vimeo.
In order to add a video link to your listing or submission, it must be either Public or Unlisted on YouTube or Vimeo.
You can add video in the Add or Edit screen. You will need to copy and paste your link from YouTube or Vimeo.

The Promotional Text field is found under the Add a product tab near the bottom of the Add page.  This is a field where you can add information that will help you sell your item.  You can add all kinds of information to this field like your phone number, texting number, condition of the item, financiing available and so on.  Look at other items listed to see examples.

The winning bidder will pay a Buyers Premium of 5% of the winning selling amount up to $995 per item. The Buyers Premium gets charged to the winning bidder and the amount goes to ConsignBid Auctions and not the seller.

You need to enter your credit card to verify that you are a real person and not a robot. Your credit card will only be charged at the end of the auction. The fee will be for the number of items you have listed times the $99 fee per item.

The auction length depends on the number of items and the number so seconds between lots?

Auctions are held on the last Wednesday of every month.

View All Common Seller Questions FAQs

General Questions

  1. Tap  Login / Sign Up.

2. Enter your user name (email address or user name) and password.

To bid or to add products to Consign.bid, you must first register and log in, if you have not yet registered.

  1. Tap the Login / Sign up button on the top right hand corner or under your mobile Menu screen.
  2. Tap Sign up.
  3. Complete the information required.
  4. Complete the “I’m not a robot” process.
  5. Tap Sign up.

On the next page, fill out your credit card information for authorization purposes.

The seller is allowed to relist their item in following auctions if their item did not sell in a previous auction because their minimum price was not met.  The seller will often lower their minimum price in the follow up auctions until it is sold.

Your user name stays the same once you bid in an auction. You can see your user name but others will see a disguised name.  You can change your user at any time under the Account heading at the top of the screen or under your menu. Your user name will stay the same if you had already bid in a specific auction.

You can email us at keith@consign.bid or call 519-291-9796 with general questions that you cannot find here. You can submit items very easily once you sign in and click on the Add button.

You touch or click on the picture to find the detailed description of the item.  You can read the Description, Policies for this item, Bid Increment Table and the Bids.

 

Detailed Bid Screen

The items are at the sellers location.  It could be on a farm or at a dealer’s location.  You should tap or click on the picture and then go to the screen where it shows the location.  Some sellers are better than others with adding their location.  You can also ask a question by clicking on the Ask a Question button.

You can submit a bid per the item’s Bid Increment table or place a maximum bid with the amount you are willing to pay for the item. (sellers and other buyers never know the amount of your maximum bid). With a max bid, consign.bid will automatically place bids on your behalf, using the smallest bidding increment necessary to make sure you remain the high bidder or meet the reserve price until bidding reaches your maximum bid.

You do not have to keep coming back to re-bid every time another bid is placed.  If another bidder has placed the same bid before you or a higher maximum bid, we will let you know that you have been outbid so you have the opportunity to place another bid.

However, if no other bidder has a higher maximum bid at the end of the auction, you will win the item even if your current bid is not as high as your maximum bid.  You could end up paying much less than the maximum bid you placed.

A “Breadcrumb” link allows you to go back a screen if you click on the breadcrumbs in the Detailed Product screen.  You just need to touch or click on the highlighted line, for example, and you will return to the screen you were just at.

 

You can change your password at any time under the Account heading at the top of the screen or under your menu.

You can change your user at any time under the Account heading at the top of the screen or under your menu. Your user name will stay the same if you had already bid in a specific auction.

Your QuickBids (SilentAuctionBiz.com) login will work in ConsignBid auctions. SilentAuctionBiz.com recently changed their name to QuickBids Auctions.

View All General Questions FAQs